Developing High Impact Project Communications

Improve Communication Effectiveness on Projects—2 Days, 14 Hours

Do you experience communication-related problems on projects? Does your team struggle with knowing how, when, and what to communicate? Over 90% of what a project manager does is communication-related, and this 2-day course is designed for project managers, program managers, and team members who wish to improve communication effectiveness. This course goes beyond the basics to help project managers integrate all aspects of project communication for a high positive impact on project outcomes.

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At the conclusion of this course, students will be able to:

  1. Utilize core skills needed in Project Communications Management.
  2. Plan, manage, and control communications more effectively.
  3. Practice best communication methods, using a variety of tools and techniques.
  4. Use essential soft skills, like communication models and types, and team building.
  5. Apply knowledge of central themes in communication and leadership theory, such as negotiation, personal agency and leadership styles.
  • Communications Management Core Best Practices
    • Project Communications Overview
    • Project Communications Framework
    • Five Facets of Communications Management
      • Identify Stakeholders
      • Plan Communications
      • Send and Receive Information
      • Manage Stakeholder Expectations
      • Report and Manage Performance
    • Project Integration and Communications Management
  • Communications Management: Practical Considerations
    • Communication Types and Methods
    • The Sender-Receiver Model of Communications
    • Techniques, Tools and Technology
    • Working with Virtual Teams
    • Communication and Team Meetings
  • Critical Themes in Communications Management
    • Cultural Impacts
    • Teambuilding
    • Negotiation, Influence and Agency
    • Power Dynamics and Appreciative Inquiry
  • High Impact Communications for Project Success
    • This module is an opportunity for students to synthesize their communications practices throughout their projects. As such, it is comprised of hands-on exercises that reinforce what the students have learned during the first three modules, and that integrate these skills to build a stronger capacity within the students for managing communications throughout the project management life cycle.
  • Conclusion
    • Summary & Review
    • Action Plan: Use what you have learned
    • Recommended Reading
    • Q & A
    • Where Do You Go from Here?

BOOK: PM Crash Course, Second Edition
by Rita Mulcahy et. al.

This compact resource guide quickly and clearly communicates project-related concepts like project charters, stakeholder management, requirements definition, estimating, scheduling, budgeting, quality management, risk management and more.

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WHITE PAPER: Tailoring Scope by Project—Why One Doesn't Fit All by Barbara A. Carkenord

This whitepaper recommends that scoping should be tailored to the type of project and product being undertaken, rather than trying to design a standard scope statement or statement of work (SOW) for all projects.

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FREE RECORDED WEBINAR: Overcoming Politics on Projects
by Rick A. Morris

This one-hour Webinar dives into the topics of gaining buy-in from upper management, accurately estimating time and cost, controlling project communication, managing within corporate culture, taking care of your team, and more.

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TEMPLATE: Free Sample Project Charter

Having trouble creating a project charter for your upcoming initiative? Use this free sample from RMC as a guideline, and complete your charter quickly and easily.

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For Corporate Pricing or to Schedule a Training Needs Assessment, Please Contact:

Ken Mulcahy • Onsite Training Specialist • (952) 846-4484 x410kmulcahy@rmcls.com

* Discounts Available for Federal, State and Local Government Agencies

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Type: Core Training
Audience: Experienced Project Managers, Team Leaders, Team Members
Duration: 2 Days – 8:00 am to 4:00 pm
PDUs: 14
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