The Project Management Office:
Benefits, Obstacles and Tips for Success—Online

A Guide to Designing, Establishing and Running a Successful PMO

Is your company considering establishing a project management office (PMO)? Are you unclear about the benefits a PMO can provide? Is there a major obstacle—or are there several major obstacles—standing in the way of you PMO's success? Implementing a Project Management Office can be complex on its own, but ensuring your PMO's success takes a good framework, a great strategy, and an intimate knowledge of the common obstacles and pitfalls commonly encountered during the PMO startup process.

During this 14-hour self-directed course, project managers will begin with a review of the PMO's role within organizations, including a discussion of the types and levels of PMOs. The value proposition and benefits of a PMO are also covered in detail, along with the various steps and tools involved with getting started. And the course concludes with a comprehensive review of the obstacles PMOs face—breaking down issues like communication, measuring PMO value, and gaining buy-in from upper management.

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The course includes the following instructional design features:

  • A 9-section interactive tutorial.
  • 25 learning-based exercises and games.
  • 100 audio and 10 video narrations.
  • Downloadable PMO templates.
  • A course blog for sharing ideas with other students.
  • End of lesson Quizzes + a Final Exam.
  • 14 Contact Hours or PDUs.

Upon completion of this course, students will be able to:

  1. Understand the role of a PMO within an organization.
  2. Communicate the benefits of a PMO.
  3. Overcome common obstacles that inhibit PMO success.
  4. Execute the steps involved with creating a PMO.
  5. Utilize common PMO communication tools.
  6. Measure and report the value of a PMO.

The course is organized into the following sections:

  • Introduction
    • Welcome
    • Course Outline
    • Course Objectives
  • What Is a PMO?
    • The PMO and Projects
    • Definition: Program
    • Definition: Portfolio
    • The PMO and Programs and Portfolios
    • Key Roles and Responsibilities
    • RACI Chart
    • The Department of Simplicity
    • The PMO's Role
    • An Example of a PMO Framework
    • Organizational Project Management (OPM)
    • Link Between Business Strategy and Tactical Execution
    • The PMO and Organizational Culture
    • Levels of PMOs
    • PMO Hierarchy
  • Project Selection
    • Evaluate New Projects
    • Make the Connection
    • Find the Right Mix
    • Bubble Chart
    • Scoring Model
    • Two-Criteria Comparison
    • Pair Wise Comparison
    • Multiple Criteria Comparison
    • Capacity Planning
    • A Project Selection Process
  • Benefits a PMO Can Provide
    • Advice (Not Decrees)
    • Alignment
    • Central Support
    • Consistency
    • Policies
    • Templates
    • Templates for Your PMO
    • Communications
    • Governance
    • Collaboration
    • Metrics
    • Measurement
    • Management of Funds
    • Training
    • Career Development
    • Mentoring/Coaching
  • Should We Establish a PMO?
    • What Is the Impact on Stakeholders?
    • What Is the Impact on the Executive Team?
    • What Is the Impact on Project Managers?
    • What Is the Impact on Team Members?
    • What Is the Impact on Customers?
    • Capability Assessment and Cost
    • More Reasons to Implement a PMO
  • Obstacles to PMO Success
    • When Project Management Is in Chaos
    • Readiness and Culture
    • Problematic Stakeholders
    • Fifty/Fifty
    • Issues of a Global PMO
    • Preventing the "Pendulum Swing"
    • Reasons a PMO Will NOT Work
    • Common Pitfalls and Worst Practices
  • Creating a PMO
    • Plan It as a Project
    • Define Success Now
    • Determine the Strategy
    • Selecting a Type of PMO
    • Take It Slow
    • Plan-Do-Check-Act
    • Use Existing Elements
    • Perform Stakeholder Analysis
    • Establish Your Principles
    • Find a Sponsor
    • Define the PMO's Mission
    • Create a Charter
    • Create a Scope Statement
    • Market the PMO
    • Demonstrate Transparency
    • No Process Police
    • Community of Practice
    • Position the PMO for Success
    • Promote Inclusion
    • Tailor the PMO
    • A Sad Story
  • Communications Tools
    • Enterprise-Level Software
    • Data Storage, Archival, and Retrieval
    • Collaboration Tools
    • Desktop Tools
    • Messaging
    • WEB 2.0 Services
    • Implementing New Tools
  • Proving the Value of the PMO
    • Hard Value
    • Soft Value
    • Benefits Tracking
    • Measure Knowledge
    • Measure Resource Utilization
    • Measure Compliance
    • Measure ROI
    • Use a Balanced Score Card
    • Sell the Value of the PMO to Management
  • Summary
    • Thank You
    • Course Final Exam
    • Congratulations!
Defining Your PMO

Defining Your PMO

Intangible Benefits of a PMO

Intangible Benefits
of a PMO

Reasons a PMO will Not Work

Reasons a PMO
will Not Work

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Price: $399
PDUs: 14
Duration: 30 Days
More Information

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