Secrets for Dealing with Difficult Teams—Instructor-Led Virtual

As many experienced project managers know, the biggest problem encountered on projects is not related to resources or budget or technology, but to people—more specifically, communication with people. Getting people to work as a unit instead of a group of individuals is both challenging and frustrating, especially when team members are chosen ad hoc or assigned by upper management.

Secrets for Dealing with Difficult Teams will help you identify issues associated with bringing individuals together to work as a team, as well as review the sources of problems that affect teams. During this 12-hour course, you will learn to use tools and techniques to achieve collaboration and communication within your existing team, as well as identify and solve team-related problems before they get out of control. Team leaders as well as team members can benefit from this course, and will take away insights, tricks and best practices they can use as soon as the class is over.

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At the conclusion of this course, students will be able to:

  1. Define the various types of teams.
  2. Understand and diagnose team dynamics.
  3. Deal with factors which impact team performance, including personality, culture, communication and competition.
  4. Identify potential team problems related to conflict, authority, absence of trust, commitment, accountability and results focus.
  5. Implement solutions to address team-related problems.
  • Introduction
    • Who are you and who am I
    • Purpose, objectives and agenda
  • Identifying the Types of Teams
    • Examples
    • Exercise
  • Breaking Down Team Dynamics
    • Examples
    • Exercise
  • Factors that Impact Teams and Dynamics
    • Examples
    • Exercise
  • Review of Team-Related Problems
    • Examples
    • Exercise
  • Solutions for Dealing with Difficult Teams
    • Examples
    • Exercise
  • Wrap up
    • Conclusions
    • Review of Objectives
    • Action Items

BOOK: PM Crash Course, Second Edition
by Rita Mulcahy et. al.

This compact resource guide quickly and clearly communicates project-related concepts like project charters, stakeholder management, requirements definition, estimating, scheduling, budgeting, quality management, risk management and more.

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WHITE PAPER: Tailoring Scope by Project—Why One Doesn't Fit All by Barbara A. Carkenord

This whitepaper recommends that scoping should be tailored to the type of project and product being undertaken, rather than trying to design a standard scope statement or statement of work (SOW) for all projects.

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FREE RECORDED WEBINAR: Overcoming Politics on Projects
by Rick A. Morris

This one-hour Webinar dives into the topics of gaining buy-in from upper management, accurately estimating time and cost, controlling project communication, managing within corporate culture, taking care of your team, and more.

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TEMPLATE: Free Sample Project Charter

Having trouble creating a project charter for your upcoming initiative? Use this free sample from RMC as a guideline, and complete your charter quickly and easily.

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For Corporate Pricing or to Schedule a Training Needs Assessment, Please Contact:

Ken Mulcahy • Onsite Training Specialist • (952) 846-4484

* Discounts Available for Federal, State and Local Government Agencies

Register for this Course

Price: $699
PDUs: 12
Time: 1st Day: 9am to 4pm CST
2nd Day: 9am to 4pm CST
Dates: TBD
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